1. Acceptance of Terms
Binding contractual agreement
Welcome to DrivePulse & Valet Technologies Pvt Ltd ("DrivePulse"). By creating an account, reserving acting drivers, contracting event valet operations, or subscribing to driver partner passes, you explicitly agree to adhere to these Terms & Conditions ("Terms").
If you disagree with any portion of these Terms, you must immediately cease using our web application and driver assignment services.
2. Scope of Mobility & Valet Services
Core service categories provided by DrivePulse
Background-verified chauffeurs assigned to drive customer-owned private cars for hourly city commutes.
Highway-experienced drivers for inter-city, round trips, or multi-day long-distance travel.
Uniformed valet teams, key safe management, and vehicle parking logistics for weddings and corporate summits.
Subscription access for driver partners offering zero-commission ride leads and priority dispatch benefits.
3. Customer Obligations & Vehicle Fitness
Prerequisites for assigning acting drivers
When booking a driver, vehicle owners guarantee that:
- Vehicle possesses valid Registration Certificate (RC), Comprehensive Motor Insurance, and valid PUC certificate.
- Vehicle is in mechanically sound condition with adequate fuel/charge, functional brakes, lights, and tires.
- The driver will not be requested to exceed passenger capacity, overspeed, or transport prohibited substances.
4. Fares, Payments & Cancellation Rules
Transparent pricing structure and cancellation terms
Fares are calculated based on selected hourly packages, night allowances (10 PM - 6 AM), outstation daily caps, and extra time billed in 15-minute increments.
Cancellations made 30 minutes prior to scheduled start time incur zero cancellation fee. Late cancellations following driver dispatch incur a nominal ₹100 dispatch compensation fee.
5. Limitation of Liability & Insurance Scope
Operational legal liabilities and insurance limits
DrivePulse conducts rigorous background checks and driving evaluations for all chauffeurs. In valet management operations, DrivePulse maintains designated key security protocols and provides structured insurance reviews for proven physical damages incurred within active valet parking enclosures.
6. Governing Law & Dispute Resolution
Jurisdiction in Bengaluru, Karnataka
These Terms shall be interpreted in accordance with the laws of India. Any legal dispute or claim arising from DrivePulse operations shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
DrivePulse Legal Helpdesk
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